This Privacy Policy applies to individuals in the European Economic Area (“EEA”) and United Kingdom (“UK”) who visit or interact with Jen Hamilton’s website, participate in promotions or giveaways, request free content or materials, submit forms or proof of purchase, subscribe to marketing emails, upload materials, or otherwise interact with Jen Hamilton online.
1. Who We Are
For purposes of this Privacy Policy, “Jen Hamilton,” “we,” “us,” and “our” refer to Jen Hamilton and, where applicable, the business entity through which the applicable website or program is operated.Jen Hamilton c/o Mullins Media Co. PO Box 764 Jamestown, NC 27282 United States Email:support@mullinsmediaco.comJen Hamilton generally acts as the controller of personal data collected through the website and associated promotional programs.Mullins Media Co. provides website, CRM, marketing, communications, analytics, hosting, automation, artificial-intelligence, file-processing, security, and technology services supporting Jen Hamilton.Depending on the processing activity, Mullins Media may process personal data on behalf of Jen Hamilton or may process limited information for its own security, legal, compliance, fraud-prevention, administrative, and technology-operation purposes where permitted by applicable law.Mullins Media does not use information collected through this European/UK website for its own unrelated direct email marketing without a separate lawful basis or legally valid consent.
2. Information We May Collect
We may collect information including:name;email address;mailing or delivery address where needed;telephone number if voluntarily provided for a non-marketing purpose;information submitted through forms, surveys, applications, registrations, promotions, giveaways, contests, or questionnaires;purchase and order information submitted for eligibility or verification purposes;receipts, screenshots, photographs, invoices, order confirmations, documents, and other uploaded materials;information contained within uploaded materials;correspondence and customer-support communications;promotional eligibility, entry, selection, fulfillment, approval, or verification information;marketing preferences and consent records;IP address;browser, device, operating-system, and technical information;website activity and referring-source information;cookie, analytics, and advertising information where legally permitted;security, fraud-prevention, and system-log information;information received from service providers involved in operating the website or a program; andother information you voluntarily provide.Please remove or redact payment-card numbers, bank-account information, identification numbers, health information, passwords, or other sensitive information that is not necessary for the applicable request or program.
3. How and Why We Use Personal Data
We may process personal data for purposes including:operating the website;administering promotions, giveaways, contests, rewards, downloads, eGalleys, advance materials, complimentary content, promotional products, and similar programs;processing registrations and requests;determining or verifying eligibility;reviewing proof of purchase or other submitted documentation;detecting duplicate, manipulated, unauthorized, or fraudulent submissions;delivering digital or physical promotional materials;communicating about a request, entry, submission, or program;providing customer service and technical support;maintaining records of participation and fulfillment;protecting our website, systems, programs, intellectual property, and users;preventing fraud, abuse, security incidents, and unauthorized activity;analyzing and improving websites, programs, technology, workflows, and user experiences;performing analytics and reporting;maintaining records required for legal, compliance, accounting, security, or dispute-resolution purposes;establishing, exercising, or defending legal claims;complying with applicable law and lawful government requests;sending marketing emails where legally permitted; andother purposes specifically disclosed at the time information is collected.We will process personal data only where an appropriate lawful basis exists.Depending on the activity, our lawful basis may include:
Performance of a Contract or Steps at Your Request
We may process information where necessary to provide something you request or administer an agreement with you, such as providing a download, reviewing an eligible submission, delivering promotional material, or fulfilling another requested benefit.
Legitimate Interests
Where permitted by law and not overridden by your rights and freedoms, we may process information based on legitimate interests including:administering and improving the website and programs;preventing fraud and abuse;maintaining security;verifying eligibility;maintaining appropriate business records;understanding program performance;improving technology and workflows;protecting intellectual-property and legal rights; andestablishing, exercising, or defending legal claims.
Legal Obligations
We may process or retain information where necessary to comply with applicable legal, regulatory, tax, accounting, consumer-protection, court, or governmental requirements.
Consent
We rely on consent where consent is required, including for:optional marketing emails;non-essential advertising, analytics, tracking cookies, pixels, or similar technologies where applicable law requires consent; andother optional processing where we specifically ask for consent.You may withdraw consent at any time.Withdrawal does not affect processing that was lawful before consent was withdrawn.
4. Promotions, Giveaways, Free Materials, and Proof of Purchase
The website may offer or administer promotions, giveaways, contests, rewards, downloads, eGalleys, advance copies or materials, digital content, physical promotional materials, proof-of-purchase benefits, and other complimentary programs.Information submitted for these programs may be used to:verify eligibility;verify a qualifying purchase where applicable;administer entries or selections;prevent duplicate or fraudulent participation;contact participants;provide or deliver the applicable benefit;maintain program records; andenforce applicable program rules.Specific programs may have additional eligibility requirements, official rules, geographic limitations, deadlines, disclosures, or privacy notices. Those additional provisions apply to the particular program.
5. Uploaded Materials and Automated Processing
Receipts, screenshots, photographs, documents, order confirmations, and other uploaded materials may be reviewed manually or through automated systems.We may use artificial intelligence, machine learning, optical-character recognition, computer vision, algorithms, classification tools, or similar technologies to:identify relevant text or information;determine whether required information appears in a submission;verify eligibility or proof of purchase;classify or organize submissions;identify duplicate or potentially altered submissions;detect fraud or abuse;assist customer service;analyze program performance; andimprove verification and administrative workflows.For example, an automated system may identify a name, retailer, product, purchase date, order information, or other information relevant to a submission.Automated systems can make mistakes. Where appropriate, you may contact us to request review of a decision concerning your submission.We do not intend to use these systems to make solely automated decisions producing legal or similarly significant effects concerning you unless permitted by applicable law and required safeguards are provided.Aggregated or appropriately de-identified information may be used for analytics, research, security, system improvement, technology development, and other lawful purposes.
6. Communications Related to Your Request
If you submit a form, request materials, enter a program, or otherwise ask us to provide something, we may use your email address to send communications reasonably necessary to fulfill that request.These may include:confirmation messages;eligibility or verification questions;approval or rejection notices;download or access links;fulfillment information;program updates directly related to your participation; andtechnical or customer-service communications.These requested or service-related communications are separate from ongoing marketing.
7. Email Marketing
You may separately choose to receive marketing emails from Jen Hamilton.Marketing emails may include information concerning books, releases, events, appearances, products, promotions, giveaways, content, recommendations, news, and related Jen Hamilton activities.Where consent is required:marketing consent is optional;consent will be requested separately from acceptance of Terms or acknowledgment of this Privacy Policy;the consent box will not be pre-selected;you may participate in an otherwise eligible program without agreeing to marketing;you may withdraw consent at any time; andmarketing emails will provide an appropriate method to unsubscribe.We may retain limited suppression information after an unsubscribe request to ensure that the request continues to be honored.We do not use the European/UK website to obtain consent for marketing text messages.
8. Sharing Personal Data
We may disclose personal data where reasonably necessary and lawful to categories of recipients including:Mullins Media Co.;website and hosting providers;CRM and database providers;email-delivery providers;file-storage and cloud-service providers;artificial-intelligence and automation providers;analytics providers;security and fraud-prevention providers;fulfillment and shipping providers where physical materials are provided;publishers, distributors, or promotional partners where necessary for a specific program;professional advisers including attorneys, accountants, and insurers;regulators, courts, law-enforcement agencies, and government authorities where legally required or permitted; andpurchasers, investors, successors, or advisers involved in an actual or proposed merger, acquisition, restructuring, financing, sale of business, or similar transaction.Service providers may access information only as appropriate for their functions and subject to applicable contractual and legal requirements.We may also disclose information where you specifically request or authorize us to do so.We do not sell EEA or UK contact information to unrelated third parties for those third parties’ independent direct email marketing without separate legally valid consent or another lawful basis permitting that activity.
9. Third-Party Retailers and Services
Some programs may require or relate to a purchase made through an independent retailer, bookstore, marketplace, publisher, distributor, or other third party.Those purchases occur independently from this website unless expressly stated otherwise.Submitting proof of a transaction does not authorize us to access your retailer account, payment account, or other unrelated information.Third parties maintain their own privacy policies and legal obligations.
10. Cookies, Analytics, and Advertising
The website may use cookies, pixels, tags, scripts, local storage, analytics tools, advertising technologies, and similar technologies.Strictly necessary technologies may be used without consent where permitted by law.Where applicable EEA or UK law requires consent for non-essential analytics, advertising, retargeting, tracking, personalization, or similar technologies, those technologies will not be activated until the required consent has been obtained.You may reject non-essential technologies without losing access to essential website functions or otherwise eligible promotional programs.You may later modify or withdraw your consent through the cookie or privacy controls provided on the website.
11. International Transfers
Jen Hamilton, Mullins Media Co., and certain service providers operate in the United States.Personal data may therefore be transferred to, stored in, or processed in the United States or other countries outside the EEA or UK.Where applicable law requires safeguards for an international transfer, an appropriate legally recognized transfer mechanism will be used.Depending on the circumstances, this may include:an applicable adequacy decision;European Commission Standard Contractual Clauses;an applicable UK international-transfer mechanism or addendum;participation by an eligible recipient in an approved data-transfer framework; oranother transfer mechanism permitted by applicable law.
12. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and for applicable legal, security, fraud-prevention, compliance, recordkeeping, and dispute-resolution purposes.Retention periods may depend on:the nature of the program or request;whether verification or fulfillment is complete;the duration of the program;fraud and duplicate-submission prevention needs;whether a dispute or support request remains open;applicable legal obligations; andapplicable limitation periods.Uploaded documents may be retained for the period reasonably necessary for verification, program administration, fraud prevention, recordkeeping, and dispute resolution.Marketing information may be retained while you remain subscribed.Limited suppression information may be retained after you unsubscribe.Information may be anonymized or aggregated when identifiable information is no longer necessary.
13. Your Rights
Subject to applicable conditions, restrictions, and exceptions, EEA and UK individuals may have rights to:access personal data;correct inaccurate or incomplete personal data;request deletion;request restriction of processing;object to certain processing;receive certain personal data in a portable format;withdraw consent where processing is based on consent;object at any time to direct marketing; andexercise applicable rights concerning certain automated decision-making.You have the right to object at any time to processing of your personal data for direct marketing.We may take reasonable steps to verify identity before responding to certain requests.Requests may be submitted to support@mullinsmediaco.com.
14. Complaints
You have the right to lodge a complaint with an applicable data-protection supervisory authority.UK residents may complain to the UK Information Commissioner’s Office.EEA residents may complain to the competent supervisory authority in the country where they live, work, or where an alleged violation occurred.
15. Security
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, destruction, loss, or misuse.No website, electronic transmission, database, or security system can guarantee absolute security.Where applicable law requires notification of a qualifying personal-data breach, required notifications will be made.
16. Children
The website and promotional programs are not intended to knowingly collect personal data from children in violation of applicable law.Where parental or guardian authorization is legally required, the required authorization must be obtained.Specific programs may establish minimum-age requirements.
17. EEA and UK Representatives
Where applicable law requires Jen Hamilton or another applicable controller or processor to appoint a representative in the EEA or UK, the required representative will be formally appointed and the representative’s contact information will be made available through this Privacy Policy or another legally appropriate notice.
18. Changes to This Policy
We may update this Privacy Policy to reflect changes in websites, programs, technology, service providers, business practices, or applicable law.The “Last Updated” date identifies the most recent revision.Where applicable law requires additional notice or consent before previously collected information may be used for a materially different purpose, the required notice or consent will be provided.
19. Contact
Questions, privacy requests, complaints, or requests concerning a submission may be sent to:Jen Hamilton c/o Mullins Media Co. PO Box 764 Jamestown, NC 27282 United StatesEmail:support@mullinsmediaco.com
